Pam
Your analogy of the class exercise is a good
one. It is very difficult for a single product to satisfy everyone. As you
mentioned some of the requests would be impossible to incorporate into a paper
airplane. Look at this link http://www.popsci.com/gear-gadgets/article/2006-08/most-incredible-knife. A Swiss Army knife that weighs almost 3
pounds and has 85 tools seems a bit extreme. Rather than go to such extremes,
many companies will offer different versions of their product enabling the widest
customer base as possible. This doesn’t always work either. Do you remember
Pepsi Clear?
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